Lack of Confidence in Enterprise Architecture

I don't know about other sectors but, I find it amazing that within some professional services and government sectors that IT consumers and deliverers alike find it much more accecptable to invest time and money in citing the failures of similar organisations in support of their next project i.e. site visits, references, research etc. rather that actually finding out how the operations of their own organisations are conducted.

Is it just the UK that suffers from this lack of insight. You know, that British Scott of the Antartic philosophy that nothing can be properly achieved without great hardship etc.

My advice, ask your own business users what they do, when they do it, why they do it, who they do it with.........

You know the rest!!!!!